Privacy Policy

Last updated: April 2026

Privacy Policy

1. Introduction

cFabe, part of Ardelis Innovations ("we," "us," or "our"), operates the cfabe.be website and custom fabrication services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information when you use our website, place an order, or contact us.

We are committed to protecting your privacy and ensuring transparent data practices in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

cFabe (Ardelis Innovations)
Wolfshaegen 80
3040 Huldenberg, Belgium
Enterprise number: BE 0741.486.113
VAT: BE 0741.486.113
Email: hello@cfabe.xyz
Phone: +32 474 56 11 06

3. What Personal Data We Collect

We collect personal information in the following categories:

• Contact Information: name, email address, phone number, and postal address when you contact us, place an order, or request a quote.
• Order Information: product details, customisation preferences, payment information, and delivery address.
• Business Information: company name, industry, and project specifications for commercial enquiries.
• Usage Data: browser type, IP address, pages visited, time spent on our website, and referral sources (collected via analytics).
• Communications: content of emails, messages, and form submissions when you reach out to us.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: to fulfill orders, process payments, and deliver products.
• Consent: when you opt in to marketing communications or newsletter subscriptions.
• Legal Obligation: to comply with accounting, tax, and regulatory requirements.
• Legitimate Interest: to improve our services, prevent fraud, and ensure website security.

5. How We Use Your Data

We use your personal information for the following purposes:

• Processing and fulfilling your orders and requests
• Providing customer support and responding to enquiries
• Sending order confirmations and delivery updates
• Improving and optimising our website and services
• Detecting and preventing fraud or security breaches
• Complying with legal and regulatory obligations
• Sending promotional materials (only if you have opted in)
• Analysing usage patterns to enhance user experience

6. Sharing Your Data

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service Providers: third-party vendors who assist with payment processing, shipping, and email delivery.
• Legal Compliance: when required by law, court order, or government authority.
• Business Transfer: in the event of a merger, acquisition, or sale of assets (you will be notified).
• Your Consent: when you explicitly authorise us to share your information.

All our service providers are contractually bound to use your data only as necessary to provide their services and maintain confidentiality.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Order Data: retained for 7 years for accounting and legal compliance purposes.
• Contact Enquiries: retained for 1 year after the last interaction unless you request deletion.
• Marketing Communications: retained until you unsubscribe.
• Website Analytics: retained for up to 13 months.

8. Your Rights Under GDPR

As a resident of the EU, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data ("right to be forgotten"), subject to legal obligations.
• Right to Restrict Processing: You may limit how we use your data.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Object: You may opt out of marketing communications and certain processing activities.
• Right to Lodge a Complaint: You may file a complaint with your local data protection authority.

To exercise any of these rights, please contact us at hello@cfabe.xyz with your request and verification of identity.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse usage patterns. Cookies are small text files stored on your device.

You can manage cookie preferences through your browser settings or opt out of tracking through industry opt-out tools. Note that disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy applies only to cfabe.be. We are not responsible for the privacy practices of external websites. Please review their privacy policies before providing personal information.

11. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. These measures include:

• Encrypted data transmission (HTTPS/SSL)
• Secure payment processing
• Regular security audits and updates
• Restricted access to personal data by authorised personnel only

However, no system is completely secure. If you believe your data has been compromised, please contact us immediately at hello@cfabe.xyz.

12. International Data Transfers

cFabe operates in Belgium and the European Union. If we transfer your data outside the EU/EEA, we ensure adequate protections in compliance with GDPR (such as Standard Contractual Clauses).

13. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we discover that we have collected data from a child under 16, we will delete it promptly. Parents or guardians who believe their child's data has been collected should contact us immediately.

14. Marketing Communications

If you have opted in to receive promotional emails, newsletters, or product updates, you can unsubscribe at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Contacting us at hello@cfabe.xyz with "Unsubscribe" in the subject line

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website constitutes acceptance of the updated policy. For significant changes, we will notify you via email or prominent notice on the website.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Data Protection Authority

If you have unresolved concerns about our privacy practices, you may lodge a complaint with the Belgian Data Protection Authority:

• Name: Autoriteit Persoonsgegevens (Belgian DPA)
• Website: www.autoriteitspersoonsgegevens.be